Exchange & Return Policy

For online purchases:


Exchanges
You may exchange your online order at our Motorwerks flagship store.
An exchange will only be done for size. If the desired size is no longer available at the store, you may choose to drop off your order as a return for online store credits.
Your return will be processed within 14 working days from the day we receive your item.
 
Returns

You can return your item(s) to us, as long as they reach us within 7 calendar days of the delivery date for local Singapore orders, or 21 calendar days of the delivery date for international orders. We accept returns for items that are unworn and unwashed, so long as their tags are unaltered and intact. You will be issued an online store credit equivalent to the purchase price of each returned item(s), valid for a year. Delivery fees, if any, will not be refunded.
 
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We accept exchanges or returns for items that are unworn, unwashed, undamaged and unused,
with all the original tags, visor protection sticker and packaging unaltered and intact,
and with the receipt of proof of purchase.
 
Purchase of sale items, headgear, accessories, bags and footwear are final and
cannot be returned or exchanged. Please note that all exchanges are final,
i.e. exchanged items cannot be further returned or exchanged.
 
Riding Gear and Helmet warranty does not cover wear and tear,
wind-noise, damage due to drop, misuse, abuse or accidents.
For manufacturing defects, please contact us immediately with a proof of purchase receipt.
 
+65 6341 7660
motorwerks@av-group.co