Shipping & Returns (summary)

Local Delivery
Free Local Shipping on orders above $100!
Dispatches in 1 - 3 working days
Arrives at your door in 3 - 5 working days*

We ship via Standard registered mail, with tracking. *Should usually arrive in 3 days, but we state a slightly longer delivery times to prevent disappointments!

Expedited Concierge Delivery
Need an item urgently? Or sent to a unique location? 
We offer an Expedited Same Day Concierge Delivery Service for such occasions. 
Contact us for more info! 

International Delivery
International Orders dispatch in 3 - 7 days.
We ship internationally to most major cities via Speedpost registered mail or *Express Courier. 

Tiered and weighted shipping rates for greater savings. 

General Shipping Rates	from
**Malaysia	$35
**Brunei, Indonesia & Philippines	$45
Rest of Asia* (Selected countries)	$39
Japan, Australia & New Zealand	$65
Europe & US (Selected countries)	$65

 

Country not listed? Express Courier*? Contact us directly with your address and we'll sort out shipping cost and order confirmation.

**Good News! Cheaper shipping rates for the following countries: Brunei, Indonesia, Malaysia, Philippines!

 

Can I Exchange or Return My Item?
Yes, you can*! 

For Online Purchases
Singapore: Returns must reach us within 7 calendar days from delivery date.
International: Returns must reach us within 21 calendar days from delivery date.
Refer to our Full Exchange and Returns Policy for more details.

*All items must be unused, unwashed, unaltered and with its original product tags, stickers, packaging intact. 

How do I return an item?
Mail it back to us!

Contact us for an Exchange Form, pack your items with  the completed form, mail it To clarify if your item(s) are eligible for a return or exchange, please contact us with the product name(s) and proof or purchase receipt(s).

*Please ensure that your return item fulfils our Returns Policy* before returning. If in doubt, contact us!